My technology woes...RIM: you suck.

My replacement BlackBerry is starting to have issues. The first BlackBerry Bold 9930 refused to turn on and the second one keeps showing unwanted icons no matter how many times I "hide" them. I may have to ask for a replacement again. Three BlackBerries in three months; how crazy is that? I don't know who to blame second-time around. RIM seems to refuse to cooperate with Verizon Wireless (at least that's what I've been told), stating it is a known issue and there is no resolution/fix to the problem. Verizon Wireless is kind enough to allow me to switch to a different device but they offered the BlackBerry Torch...even worse. I got the BlackBerry Bold because I like the physical keyboard. If I want an iPhone imitator, why not just buy an iPhone 4S! The "Bold" line is supposed to be RIM's premium BlackBerry phone. However, I'm not so sure about that now. The phone itself is pretty physically. However, if I use it for a period of time, I start to find out issues and problems that can't be resolved. At this time, I need to contemplate my marriage with BlackBerry...whether to get a divorce or swallow my pride and allow BlackBerry to cause me heartaches and headaches. Regardless, I have this to say to Research in Motion: if you continue to let loyal customers down, you will not win this battle against Apple, Google, and even Microsoft.